“Management company usually has the toughest job, dealing with disputes and managing issues and negativity on a constant basis and I have dealt with many of them. I have to say so far they have been excellent at resolving issues and responding in a professional manner. Yolanda has been wonderful and while some of my complaints have been written in a angry manner she has always be courteous and resolved my issues. Issues will always occur what I look for and admire is how it is dealt with and the human approach! Great job guys!”
“Been with them for about a year. Whenever there is a problem within the unit they send someone out pretty quick. From the a/c to fuses they’ve handled it all when we’ve had a problem.”
“It's a rare occurrence when you come across a company as large and successful as Urban Resource that still genuinely cares about its clients and tenants, however with the Urban Resource team, that's exactly what you'll find! Since signing my lease a year ago, the entire staff was nothing short of amazing. That very few times that I had minor issues with my unit, they quickly and effectively resolved it. Anytime I had to email or call the office, everyone was always extremely helpful and professional…I'm truly thankful that I found Urban Resource because I honestly feel that I was in the best hands possible when it came to my rental needs. I look forward to another year of working with Urban Resource and would wholeheartedly recommend them to anyone thinking of renting through them. It's the best choice you can make! Thank you Urban Resources Team for all your great work!”
“Rent one of their apartments. Haven't had anything but good experience renting with them. Maintenance department is always readily available, esp Rebecca who has been a big help! She always makes sure they and come fix things in a timely manner.. Recommend!”
“Yasmany and Eleazar are two very amazing people who truly care for others. What ever service or help you need they are there for you. Just a quick text and they will respond quickly and act fast. Eleazar was so great to give me a hand with a few other maintenance issues around my house, which he truly did not need to do. It’s a breath of fresh air to meet people with a heart of gold. Thank you for everything.”
“I have been in a rental unit managed by Urban resource for almost 3 years now and it has been the best experience from day one. All members of their staff are professional and helpful! From Yasmany in maintenance, responding quickly to any repairs to Jazmin in accounts receivable being readily available for any questions or concerns I may have. Laura Veitia is amazing as well she is professional, listens to your concerns and responds quickly! Thank you Urban Resource I would only rent if Urban resource is managing the property!”
“I was sad to leave my Urban Resource property when I relocated out of Miami. I was always impressed that they answered my calls and emails, handled all concerns immediately and professionally and they took excellent care of the property grounds. Lease payments were easy and the rental price was on point with great amenities.They kindly guided me through the leasing process and addressed my concerns with patience. They also offered an amazing recommendation for my new landlord. Shout out to Mauricio and Yolanda for all your help! Thank you!”
Dedicated to ensuring a high quality of life for our residents and our local Miami Beach community, we started Urban Resource in 2003. With a combined 200+ years of team experience, we understand that most residents primarily interact with their property management company when something is not working. We take pride in our proactive approach to minimize inconveniences and frustrations for our residents and that proudly reflects in our reviews! Our interactions are full of gratitude to serve and creative solutions to give residents a uniquely positive experience. We are your neighbors and we are invested in the success of our neighborhood.
24/7 Emergency Services.
Online rent payment and maintenance notifications and requests.
Access to pay rent and ask questions in the local office.
Bilingual, attentive and courteous team.
Experienced and trusted maintenance team that knows YOUR building.
Facilitate communications between the property owner and the resident.
Team of Miami Beach Realtors to help you find the next step in your life.